Project Planning Quick Start
Four-hour course on the seven core project-management tasks: scope, stakeholders, roles, tasks and deadlines, tracking, risk and communication.
Communication & Management
Communication & Management
Practical courses in conflict resolution, facilitation, meetings, negotiation and persuasive communication.
Practical skills, ready to apply the next day.
Taught by Michael Fraidenburg, a Certified Mediator who has taught with NWETC for over a decade.
Your instructor
Michael Fraidenburg has taught with NWETC for over a decade and is known for his thoughtful approach. He is a Certified Mediator, an American Fisheries Society Certified Fisheries Professional and a Certified Virtual Facilitator.
He specializes in community, environmental, public policy, multi-party and science-intensive conflicts, and has taught facilitation skills for more than 20 years.
He is the author of three books: Conflict Fix-It Guide; Mastering Online Meetings: 52 Tips to Engage Your Audience and Get the Best Out of Your Virtual Meetings; and Intelligent Courage: Natural Resource Careers That Make a Difference.
Any course can also be taught as a private class for your team.
Data to Decisions: Effective Scientific Advisory Panels Quick Start
Four-hour course for leaders of scientific and technical panels: four predictable impediments that stall recommendations, and strategies for each.
Collaborative Negotiation Skills Quick Start
Four-hour collaborative negotiation course for professionals who negotiate as a vested-interest participant, from sizing up a negotiation to a durable agreement.
How to Make Meetings Work Quick Start
Four-hour course on meetings as decision-making events: design by objective, the core meeting types, engaging participants and dealing with difficult behavior.
Persuasive Presentations Quick Start
Four-hour persuasive presenting course: audience analysis for skepticism and resistance, models for planning remarks, and techniques for answering tough questions.
Mastering Online Meetings Quick Start
Four-hour course on leading online meetings: planning, engaging participants, using the right tools and reaching a firm decision.
Conflict Resolution Quick Start
Four-hour conflict resolution course: diagnose disputes, map a path to resolution and practice the communication skills that support durable agreements.
What each course covers
New skills, new ways of working more effectively and efficiently.
COM-300
Managing Difficult Workplace Conversations
Recognize the situations that lead to difficult conversations with co-workers and stakeholders, and practice handling them with sensitivity and respect. One day.
View courseCOM-410
Persuasive Communication and Presentation of Environmental Projects
Develop your own presentation and storytelling style to deliver technical and regulatory information in a way that engages your audience. Two days.
View courseCON-101
Conflict Resolution Quick Start
Diagnose where a dispute comes from and steer it toward a durable agreement. Half day; also as a full-day or two-day class.
View courseCON-201
Conflict Resolution Skills for Environmental Professionals
Hands-on practice with interest-based techniques for turning conflict into cooperation, with mock disputes and coaching. Two days.
View courseFAC-101
Mastering Online Meetings Quick Start
Lead productive virtual meetings: planning, engagement, tools and driving to a firm decision. Pairs with How to Make Meetings Work. Half day.
View courseFAC-102
How to Make Meetings Work Quick Start
Run meetings built to produce an actionable decision: design by objective, engage participants, handle difficult behavior. Half day.
View courseFAC-103
Data to Decisions: Effective Scientific Advisory Panels Quick Start
Help scientists and technical experts move from describing what we know to recommending what we should do. 4 hours.
View courseFAC-301
Facilitation Skills For Environmental Professionals
Basic and advanced facilitation skills: plan meetings for success, choose the right process to generate ideas and reach decisions, and handle difficult behaviors. Two days.
View courseFAC-301a
17½ Tips To Improve Your In-Person and Conference Call Meetings
Run meetings built to produce a decision, in person or by conference call: design by objective, run the core meeting types, engage participants and handle difficult behavior. Two days.
View courseFAC-350W
Facilitating Remote and Online Meetings-Essential Success Skills
Design and facilitate online meetings that keep remote participants engaged, on task and moving to a clear decision. Live online, three 2-hour sessions.
View courseFAC-400
Facilitation Skills and Collaborative Negotiation Training for Environmental Professionals
Facilitation and negotiation together: lead meetings that reach a decision, steer a negotiation without bargaining from fixed positions, and manage problem behaviors. Two days.
View courseNEG-101
Collaborative Negotiation Skills Quick Start
Size up a negotiation, read what drives the other side, plan your approach and close on a durable agreement. Half day.
View courseNEG-350
Collaborative Negotiations and Conflict Management for Environmental Professionals
Advocate for your interests while managing the conflict around the issue: interest-based bargaining plus the skills mediators use, with mock negotiations. Two days.
View coursePM-101
Project Planning Quick Start
The seven core project-management tasks, from scope to communication, as practical tools for team and project leads. Half day.
View courseRCOM-101
Persuasive Presentations Quick Start
Deliver the facts and be persuasive at the same time, including with skeptical or hostile audiences and tough Q&A. Half day.
View courseRCOM-401
Risk Communications: Persuasive Communication Skills for Environmental Professionals-One Day
Prepared presentations on environmental risk: audience analysis, formal briefings, one-page briefing sheets and motivational remarks, with coaching. One day.
View courseRCOM-402
Risk Communications: Persuasive Communication Skills for Environmental Professionals-Two Day
Day one covers prepared presentations on environmental risk; day two adds impromptu speaking, media interviews and stagecraft, with coaching. Two days.
View courseRCOM-452
When the Heat is On: Persuasive Speaking on Environmental Risk, Controversies, and High-Stakes Topics
Prepared and impromptu presentations for controversial, high-stakes topics: formal briefings, five impromptu speaking models, media interviews and stagecraft. Two days.
View courseRCOM-455
Effective Speaking When The Heat is On
Seven speaking models for prepared and impromptu remarks that help you persuade, even when there is mistrust and anger in the room. One day.
View courseRCOM-500
Persuasive Online and Written Presentations: When Information is Not Enough
Persuasive presenting online and in brief written documents: reach resistant audiences with prepared and impromptu models, and handle media interviews. Live online, two days.
View course