Environmental Communication & Management

The person who will define the future will be the person whose message sounds like the most sensible way forward-make sure that person is you.

Everytime you open your mouth, you are managing your and your company's or agency's reputation. Whether you are presenting to stakeholders, clients, elected officials, or the media, you need to speak persuasively and with confidence and credibility. This course provides attendees with tools to effectively communicate environmental risk-related issues to a broad range of audiences. Attendees will learn how to gain the edge in a difficult presentation, even when there is mistrust and anger in the room

Set yourself apart with communication skills designed to create and deliver presentations about environmental risk management that inspire, excite, and persuade—no matter who is in the audience.  Attendees will learn to communicate effectively in a politically charged environment, confidently communicate key messages, and to build trust and credibility through their communications. 

Through lecture, sharing of experiences, role-plays, and demonstrations, attendees will learn techniques professional speakers use.  Participants will also be abe to design and deliver a portion from one of their controversial presentations and receive valuable coaching from the instructor and peers. 

Do not miss the chance to help you improve your communications by getting valuable, hands-on advice so that the next time you get up to speak, your audience will STOP, LOOK, and LISTEN.

Note: This one day course is for attendees to learn communication skills for occasions when they have time to prepare their presentations in advance of their speaking event.

Please see the two day course for learning communications skills for occasions when you have to speak 'in the moment'. Having the ability to articulate your thoughts and think on your feet is a vital skill, especially in communicating environmental risk related issues. The second day will provide the skills for attendees to communicate confidence and competence to others in impromptu situations and to present themselves and their informatioin in the best possible way. 

Special format: Participants can take just the first day or both days of instruction, depending on their specific job related roles and responsibilities.  Participating in the first day is prerequisite for taking the second day. This course is the one day course. Please see the link to the right for the Two Day course. 

See Course Topics under More Information below for topics covered.

*Reduced tuition is available to employees of Native American tribes, government agencies, nonprofits, students and NAEP members.

You may register online or by calling the Northwest Environmental Training Center at (425) 270-3274. Online registration is strongly encouraged.

Please wait to receive a course confirmation email, roughly one month prior to the class, before making any travel arrangements.

The person who will define the future will be the person whose message sounds like the most sensible way forward-make sure that person is you.

Everytime you open your mouth, you are managing your and your company's or agency's reputation. Whether you are presenting to stakeholders, clients, elected officials, or the media, you need to speak persuasively and with confidence and credibility. This course provides attendees with tools to effectively communicate environmental risk-related issues to a broad range of audiences. Attendees will learn how to gain the edge in a difficult presentation, even when there is mistrust and anger in the room

Set yourself apart with communication skills designed to create and deliver presentations about environmental risk management that inspire, excite, and persuade—no matter who is in the audience.  Attendees will learn to communicate effectively in a politically charged environment, confidently communicate key messages, and to build trust and credibility through their communications. 

Through lecture, sharing of experiences, role-plays, and demonstrations, attendees will learn techniques professional speakers use.  Participants will also be abe to design and deliver a portion from one of their controversial presentations and receive valuable coaching from the instructor and peers. 

Do not miss the chance to help you improve your communications by getting valuable, hands-on advice so that the next time you get up to speak, your audience will STOP, LOOK, and LISTEN.

Day One: Course attendees will learn communication skills for occasions when they have time to prepare their presentations in advance of their speaking event.  

Day Two: Course attendees will learn communications skills for occasions they have to speak 'in the moment'. Having the ability to quickly articulate your thoughts and think on your feet is a vital skill, especially in communicating environmental risk related issues. Attendees will learn to communicate confidence and competence to others in impromptu situations and will learn to present themselves and their information in the best possible way. 

Special format: Participants can take just the first day or both days of instruction, depending on their specific job related roles and responsibilities.  Participating in the first day is prerequisite for taking the second day. This is the two day course. Please see the link to the right for the One Day course. 

See Course Topics under More Information below for topics covered each day. 

*Reduced tuition is available to employees of Native American tribes, government agencies, nonprofits, students and NAEP members.

You may register online or by calling the Northwest Environmental Training Center at (425) 270-3274. Online registration is strongly encouraged.

Please wait to receive a course confirmation email, roughly one month prior to the class, before making any travel arrangements.

This dynamic, hands-on workshop gives attendees an understanding of effective ways to deal with difficult situations and difficult people.  Discussions, exercises, lectures, and mock negotiation make this workshop interactive, fun, and productive, and provide extensive practice with skills that can be applied immediately.

Attendees will learn collaborative negotiations skills that will allow them to look out for their own interests and preserve positive working relationships to use in the future. Participants will learn how to turn negotiations that contain conflict into a more positive dynamic of collaborative problem-solving.

This workshop is distinguished by its focus on how participants can simultaneously advocate for their interests while consciously diagnosing and managing the conflict that surrounds their issue. Conflict gets in the way of collaborative negotiations, and adding these conflict management skills to any negotiator or facilitator’s tool kit can increase the chances of success.

The principles covered are a combination of interest-based bargaining (win-win negotiations) with the skills mediators use for getting people to resolve disputes. It is built on the proven premise that negotiations and conflicts involve multiple dimensions of interests.  Attendees will learn easily applied principles and a straightforward model to plan and engage in negotiations effectively, even when there is conflict.

*Note: This course is especially helpful for teams from the same organization.  When colleagues attend the program together the organization benefits not only from these employees gaining skills but also from shared knowledge they can use to ‘team-up’ and support one another, or act as in-house consultants able to give advice to other employees.

Attendees will learn how to:

• Suspend judgment and diagnose what is causing conflict
• Facilitate quality, respectful communications
• Engage disputants in a search for common values
• Analyze conflict styles and how to deal with anger
• Balance power differences
• Apply a simple, but effective conflict resolution model
• Use the three features of durable agreements
• Prepare for a negotiation
• Identify the complex undercurrents in any negotiation and react to them
• Understand the interests that drive negotiating behaviors and therefore, desired outcomes
• Apply questioning techniques to uncover each party’s negotiating interests and use that information to create solutions
• Create solutions that preserve and enhance relationships that are essential for success in a team-oriented environment or an outside provider/client relationship

Please wait to receive a course confirmation email, roughly one month prior to the class, before making any travel arrangements.

**Note - For every course we have implemented live stream remote attendance options for those who prefer a no-contact alternative to in-person attendance.  You will need a computer and an internet connection.  We will follow the maximum in-person meeting size as per health authorities and if recommended we will only offer remote attendance.

If conditions permit, you are welcome to attend the course in-person, we likely will have between 5 to 10 in-person attendee's in a large room to provide safe spacing.  We also wipe every surface down and provide hand washing and disinfectant wipes as a courtesy.  If you would like more information or have any questions, please contact us via email or phone 425 270 3274.

This dynamic, hands-on workshop gives attendees an understanding of effective ways to deal with difficult situations and people. Participants will get extensive practice with skills that can be applied immediately. The overall goal of the course is for attendees to come away with an understanding of principles and techniques for maintaining a professional demeanor while managing conflicts, as well as knowledge of strategies that help keep a conflict from getting in the way of productivity.

This workshop is a companion course with our Facilitation and Collaborative Negotiations courses. What distinguishes this course is its focus on the use of interest-based bargaining techniques, made famous in the book Getting to Yes, for unraveling conflict into cooperation.

A combination of discussions, exercises, lectures, and mock disputes makes this workshop interactive, fun, and productive. 

Additional Discounts for registering related courses: There is an additional $50 discount when registering for either Collaborative Negotiation Skills for Environmental Professionals OR Facilitation Skills for Environmental Professionals when they are offered in the same week. The two registrations must be made at the same time to get the discount. There is an additional $100 discount when registering for all three classes when they are offered the same week. Registration for all three classes must be made at the same time. 

You may register online or by calling the Northwest Environmental Training Center at 425-270-3274.

Please wait to receive a course confirmation email, roughly one month prior to the class, before making any travel arrangements.

This course is designed to help environmental professionals develop and improve specific communication skills that will more effectively deliver regulatory, and/or scientific, technical information and ideas.

Effective and professional communication and public presentation skills are critical to the success of today’s environmental professionals, in every field. Each professional is expected to deliver clear information, but in order to be truly effective, he or she must also tell a story that engages and informs the audience by imparting a powerful message that compels them to take action and initiate change.

Through a team-based, interactive, accelerated learning format, each participant will develop his or her own personal communication and storytelling style by weaving themed, technical content with an intentional message. In combining these important skills, each participant will learn how to present a story that delivers the most powerful and compelling information that will engage and resonate with their audience.

Each session is geared to the interests and instructional needs of the participants and the group as a whole. The course work applies the most current ideas in effective oral communication techniques, with individual and group practice sessions reinforcing the skills presented.

Participants will receive a pre-course packet with an introduction to accelerated learning philosophy and methods, a course outline and references to familiarize them with the course content. In order to customize the course to the needs of participants, each participant will be asked to answer a short survey that will allow the instructor to tailor the course material to be uniquely relevant to the individuals, organizations and groups represented in the class.

What Participants will learn 

 Designing and delivering environmental information platforms

 Identifying your unique presentation voice and presentation style

 Communicating more effectively to a wide variety of audiences

 Crafting stories and messages that get heard

Managing public speaking fears and phobias

Utilizing media and the newest presentation software

*Reduced tuition is available to employees of Native American tribes, government agencies, nonprofits, students and NAEP members.

You may register online or by calling the Northwest Environmental Training Center at (425) 270-3274. Online registration is strongly encouraged.

Please wait to receive a course confirmation email, roughly one month prior to the class, before making any travel arrangements.

This two-day course provides a core program of theory, discussion and practice designed to develop attendees' basic and more advanced facilitation skills.

Facilitation skills are used to form productive teams, plan programs, and to implement controversial projects. Trained facilitators help groups communicate productively, constructively manage diverse points of view, and create concrete actions as a result of meetings. It is also a personally satisfying experience when you, as the meeting facilitator, bring out the best in the people in a meeting and can help a team improve its performance.
 

After reviewing basic facilitation skills such as how to set up a meeting for success (writing objectives, sharing agendas, etc.), the instructor will introduce and provide opportunity to practice techniques for facilitating groups with specific goals. For example, certain methods are utilized when answers need to be generated, and others are used to facilitate groups that need to make decisions. In addition, time will be allocated to practice techniques to handle difficult behaviors.

A study by Microsoft® pointed to worthless meetings as a major time waster in America. Respondents in their survey spend 5.6 hours each week in meetings and 71 percent of these people think those meetings “...aren’t productive.” Good meetings don't just happen. 

Leaders with outstanding facilitation skills are key to turning this wasted time into meetings that produce results.

This course is intended for anyone who wants to increase their personal effectiveness and have greater influence over the work they do in groups.

Additional Discounts for registering related courses: There is an additional $50 discount when registering for either Collaborative Negotiation Skills for Environmental Professionals OR Conflict Resolution Skills for Environmental Professionals when they are offered in the same week. The two registrations must be made at the same time to get the discount. There is an additional $100 discount when registering for all three classes when they are offered the same week. Registration for all three classes must be made at the same time. 

*Reduced tuition is available for Native American tribes, government employees, nonprofits, students and AFS, NAEP, NEBC, TAEP members.

You may register online or by calling the Northwest Environmental Training Center at (425) 270-3274. Online registration is strongly encouraged.

Please wait to receive a course confirmation email, roughly one month prior to the class, before making any travel arrangements.