Course

Public Relations and Collaboration Challenges Intensive


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Making your Stakeholder/Agency Taskforce Effective
Course Title: Public Relations and Collaboration Challenges Intensive
Course ID: MGMT-305
Status: CLOSED
Date(s): December 14, 2015: 8:30am - 4:30pm
Location: South Gate's Civic Museum
8680 California Avenue
South Gate, CA
Instructor: Michael Fraidenburg
Tuition: $345
$295 / $295* (Before November 14, 2015)
Class is Closed

 

Description:

  1. When working in partnership as a taskforce, agency/organization and stakeholder teams must learn to resolve conflicts and collaborate.  Secondly, and even harder, they must make this collaborative work effective, by producing results that are clear, and can be expressed to the public or other stakeholders. And they must do all of this within time and budget constraints. 

NWETC instructor Mike Fraidenburg has developed one-day, rapid-fire, no-nonsense workshop to take on the three critical aspects of a taskforce’s challenge:

  • Facilitating their meetings,
  • Interacting with the media, and
  • Conflict management

These skills are useful for any government/stakeholder team, so come to this intensive day of training and learn:

How to facilitate and moderate meetings to:

  • Create concrete and tangible deliverables
  • Apply proven group process skills to:
  • Generate ideas and proposals
  • Evaluate these ideas and proposals
  • Make definitive and defensible decisions
  • Conduct orderly and productive conversations to support, not derail, a meeting

How to manage media relations to:

  • Attract coverage
  • Create media messages that stick
  • Handle the difficult media interview

How to manage conflict that comes up in any taskforce to:

  • Identify and react to the real sources of conflict
  • Communicate effectively to support the search for common ground
  • Negotiate durable, collaborative agreements

 

*This course is being presented in conjunction with The California Department of Public Health, and will be presented at South Gate’s Civic Center Museum, where several representatives of CA Dept. of Public Health will be in attendance.

Intended Audience:

This course is useful for any agency or organization member or leader who works with outside groups and/or the public. Specific positions that will benefit from the training in this session are: Agency executives, mid-managers, regional biologists, species management experts, land managers, scientific team leaders, cross-agency coordinators, citizen participation experts, supervisors, environmental specialists,  technical staff, clerical, seasonal, and contract employees, and regional directors/supervisors.

Continuing Education Units: 0.60 CEUs

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Course Topics

How to facilitate and moderate meetings to:

  • Create concrete and tangible deliverables
  • Apply proven group process skills to:
  • Generate ideas and proposals
  • Evaluate these ideas and proposals
  • Make definitive and defensible decisions
  • Conduct orderly and productive conversations to support, not derail, a meeting

 

How to manage media relations to:

  • Attract coverage
  • Create media messages that stick
  • Handle the difficult media interview

 

How to manage conflict that comes up in any taskforce to:

  • Identify and react to the real sources of conflict
  • Communicate effectively to support the search for common ground
  • Negotiate durable, collaborative agreements

 

About the Instructor

Michael Fraidenburg

Michael Fraidenburg
 

Mike Fraidenburg designs and delivers facilitation services ranging in format from small technical and task-oriented workgroups to large-audience conferences.  He has extensive experience facilitating science intensive issues and, as a certified mediator, using interest-based bargaining techniques to create consensus in his facilitations.  His facilitation experience includes international scientific review panels, discovery and coordination meetings of regional groups (e.g., data managers, programmers, statisticians), and program evaluations and strategic planning.  Mike has been facilitating online meetings to collect citizen participation input, create consensus opinions of advisory groups, conduct strategic and operational planning, and for training other facilitators in online facilitation techniques.

 

What to Bring

Drinks and snacks will be provided. Lunch will be on your own.

Billing Information

In order to guarantee a space in a course, the tuition must be paid in full TWO WEEKS before the first day of the course by either check or credit card. State and government agencies paying with a purchase order are allowed payment under the two-week time frame if a copy of the purchase order is received by NWETC.

If You Need to Cancel

Cancellations*

  • With 31 or more days notice, we will offer a 100% refund or credit towards a future course. The credit is good for one year and may be applied to any course.
  • With 30-8 days notice, we will offer a course credit towards a future course. The credit is good for one year and may be applied to any course.
  • With fewer than 8 days notice, there is no course credit available


*Please note that attendee replacement is welcome at any time

Disability Accommodations

Disability Accommodations:

To request disability accommodations, please contact us at info@nwetc.org or 425-270-3274 at least 30 days prior to the event.


Directions

  • From:

  • To:
  •   8680 California Avenue South Gate, CA 90280

Accommodations

 



*Reduced tuition available to employees of Native American tribes, nonprofits, and government agencies; students; and NAEP members.

If you have any trouble registering please call (425) 270-3274 ext 103
Please wait to receive a course confirmation email, roughly one month prior to the class, before making any travel arrangements. Please review what to bring!

 

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